Legal
Terms of Use
- Pulse provides analytics based on publicly available Instagram information. It is an independent app, not affiliated with Instagram or Meta.
- Pulse Pro is an auto-renewable subscription billed by Apple. It renews until you cancel at least 24 hours before the end of the current period.
- Analytics are estimates provided "as is". Use them responsibly and respect other people.
1. Agreement
These Terms of Use ("Terms") are a legal agreement between you and Jonas Bauer ("we", "us", "our"), the developer of the Pulse iOS application (the "App") and the website pulseanalyzer.work (together, the "Service"). By downloading or using the Service you agree to these Terms. If you do not agree, do not use the Service.
Our Privacy Policy explains how we handle information and forms part of these Terms.
2. Eligibility
You must be at least 13 years old — or the minimum age of digital consent in your country, if higher — to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or legal guardian, who agrees to these Terms on your behalf.
3. The Service
Pulse analyzes publicly available information about Instagram accounts and presents it as counts, lists, charts and other statistics. To use it you enter the username of a public account. We never ask for your Instagram password.
- Public accounts only. The Service does not work with private accounts.
- Estimates. Analytics are derived from periodic snapshots and may be incomplete, delayed or inaccurate. Categories such as "ghost" or "active" followers are estimates based on public engagement, not statements of fact about any person.
- Demo data. Without a subscription, some screens show sample figures that are clearly labeled as demo data. Demo data does not describe your real audience.
- Limits. The Service applies fair-use limits, including refresh cooldowns, a daily limit on the number of accounts you can connect, a quota for account lookups, and a maximum account size. These limits may change.
- Availability. The Service depends on third-party platforms that we do not control. Features may change, be interrupted or be discontinued, including as a result of changes made by Instagram.
4. No affiliation with Instagram
Pulse is an independent product. It is not affiliated with, endorsed, sponsored or certified by Instagram or Meta Platforms, Inc. "Instagram" is a trademark of Meta Platforms, Inc. Your use of Instagram remains subject to Instagram's own terms, and you are responsible for complying with them.
5. Pulse Pro subscriptions
Some features require a paid subscription ("Pulse Pro"). The plans, their duration, price and any free trial are shown in the App before you purchase.
- Payment. Payment is charged to your Apple Account when you confirm the purchase.
- Automatic renewal. Your subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends.
- Free trials. If a plan includes a free trial, you are charged automatically when the trial ends unless you cancel at least 24 hours before it ends. A free trial is available once per Apple Account, and any unused part of it is forfeited when you purchase a subscription. The App does not send a reminder before a trial ends.
- Managing and cancelling. You can manage or cancel your subscription at any time in Settings › Apple Account › Subscriptions on your iPhone, or from the App's Settings. Deleting the App does not cancel a subscription. After you cancel, Pulse Pro stays active until the end of the period you have paid for.
- Price changes. If we change the price of a subscription, Apple will notify you in advance and, where required, ask for your consent.
- Refunds. Purchases are processed by Apple, and we cannot issue refunds ourselves. You can request one at reportaproblem.apple.com. Nothing in these Terms limits any right to withdraw or to a refund that you have under the consumer law of your country.
- Restoring. If you reinstall the App or change devices, use "Restore purchases" in the App's Settings.
6. Acceptable use
You agree not to:
- use the Service to harass, stalk, intimidate, defame or harm any person, or to violate anyone's privacy or other rights;
- use the Service for any unlawful purpose, or in a way that violates the terms of a third-party platform;
- copy, resell, sublicense or commercially exploit the Service or the data it provides, or collect that data in bulk;
- access the Service by automated means, bypass its limits or technical protections, or interfere with its operation;
- reverse engineer, decompile or modify the App, except where the law expressly allows it;
- misrepresent your relationship to an account you connect.
We may suspend or restrict access to the Service if we reasonably believe you have breached these Terms.
7. Licence and intellectual property
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on Apple devices that you own or control, as permitted by the App Store's usage rules. The App, its design, code and trademarks are owned by us or our licensors and are protected by law. All rights not expressly granted are reserved.
If you send us feedback or suggestions, you allow us to use them without restriction or compensation.
8. Third-party services
The Service relies on third-party services such as Apple's App Store and other providers named in our Privacy Policy. We are not responsible for third-party services, and your use of them may be subject to their own terms.
9. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that its analytics will be accurate or complete. You are responsible for decisions you make on the basis of the Service.
10. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or reputation, arising out of or related to your use of the Service. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid for the Service in the twelve months before the claim arose and EUR 50.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for intent or gross negligence, for death or personal injury, or your statutory rights as a consumer.
11. Indemnity
To the extent permitted by law, you agree to indemnify us against claims, damages and costs arising from your breach of these Terms or your misuse of the Service.
12. Termination
You may stop using the Service at any time by deleting the App; remember to cancel any active subscription separately. We may suspend or end your access if you breach these Terms, or discontinue the Service altogether. Sections that by their nature should survive termination — including sections 7 and 9 to 14 — continue to apply.
13. Apple-specific terms
These Terms are between you and us only, not with Apple Inc. ("Apple"). You acknowledge that:
- we, not Apple, are solely responsible for the App and its content;
- Apple has no obligation to provide maintenance or support for the App;
- if the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App;
- we, not Apple, are responsible for addressing claims relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws;
- in the event of a third-party claim that the App infringes intellectual property rights, we, not Apple, are responsible for its investigation, defence, settlement and discharge;
- you represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties;
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce them against you.
14. Governing law and disputes
These Terms are governed by the laws of the country in which the developer is established, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts of that country.
Before starting any formal proceedings, please contact us at contact@pulseanalyzer.work — most concerns can be resolved quickly and informally.
15. Changes to these Terms
We may update these Terms from time to time. We will post the new version on this page and update the effective date above. If the changes are material, we will give you reasonable notice. Continuing to use the Service after the changes take effect means you accept the updated Terms.
16. General
If any provision of these Terms is found to be unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer ours in connection with a transfer of the Service.
17. Contact
Jonas Bauer
Email: contact@pulseanalyzer.work